Delivery Plan & Timeframes
At Marcelloza Store, we focus on getting your order to you quickly and securely. Once your purchase is confirmed, our fulfilment team processes it within 1–4 business days, allowing time for quality checks and careful packaging before dispatch.
Parcels are usually delivered within 3 to 14 days once dispatched. Timings may vary depending on courier networks and local handling in South Africa, but we always aim for a smooth, reliable service. As soon as your parcel leaves our facility, you’ll receive an email with tracking details so you can monitor its journey.
All products displayed on our website are in active stock at the time of purchase. We do not list unavailable items, which means your order is ready for dispatch without unnecessary delays.
To maintain steady supply and dependable delivery, we partner with SF Express, a trusted third-party logistics provider in China. Their global expertise keeps our operations efficient and ensures a consistent flow of products.
Business Legal Records
Company Name: Velantis Limited
Company No:
Address:
Email: info@marcellozastore.com